概要
Every organization has a responsibility for the conduct of its members.
Importance of Core Values
- Three basic core values
- Transparency
- Sustainability
- Responsibility
Corporate Culture
- 定義
- a group’s culture is shared among its members
- it is formed over a relatively long period of time
- it is relatively stable
- 倫理的な企業風土の育成に必要なもの
- Ethical leadership
- A set of core ethical values
- A formal ethics program
Professional Codes of Ethics
Statement of Ethical Professional Practice
Values and Ethics: From Inception to Practice
by IMA
Importance of an Ethical-based Organization Culture
- 価値ベースの組織カルチャー育成のための人的資本への投資例
- higher levels of productivity through motivated and engaged employees
- Better teamwork
- Less fraud through a sense of ownership and identification with the company
- Better business processes and higher quality of services through engaged and committed employees
- Improved financial performance
Importance of a Code of Ethics
- In writing the code of ethics
- provides a common standard and understanding of the company’s definition of ethical behavior
- provides a framework for decision-making when an explicit company policy does not exist
- A code of ethics complies with legislation in the United States
Effect of Peer Pressure on Ethical Behavior
Social influence from professional and business associations – peer pressure – affects behavior.
Effect of “Groupthink” on Ethical Behavior 集団思考の影響
- 集団思考の抑止策
- Avoid using groups as rubber stamps for decisions already made by senior management
- The norms of a group can favor either consensus and groupthink or critical analysis, which prevents groupthink
- Bring in outside experts and invite the group to meet off-site
- Consider the ramifications of different actions
- Take time to consider possible effects and consequences of alternative course of action
Diversity of Thought as an Advantage in Ethical Decisions
Creating a Value-Based Ethics Culture Within an Organization
“Values and Ethics: From Inception to Practice” by IMA
- Values, Ethics and Accounting
- Define and Developing the Organization’s Behavioral Values
- Leadership by Example
- Ethics and Internal Controls
- Converting Intent to Operation Reality
- Measuring and Improving Ethical Compliance
3. Leadership by Example
Traits of Ethical Leaders
- Ethical leadership
- servant leadership
- Service to followers is the primary responsibility of leaders and the essence of ethical leadership
- Integrity
- Honesty
- Trustworthiness
- Conscientiousness
- Inclusiveness
- Accountability
- Consideration
- Humane
- Focus on teambuilding
- Consistency
- Authoritative
- Encouraging initiative
- Respectful
- Good listener
- Personally moral
- Give credit where credit is due
- Objective, fair and just
- Courageous
- Place the interests of the organization above their own
- Role models
- The use of decision rules
- Communication
- Intolerant of ethical violations
- servant leadership
4. Ethics and Internal Controls
- Ethics と関連する管理ツール
- Continual Process Improvement
- Business Process Reengineering
- Quality Management
- Failure Mode and Effects Analysis (FMEA)
- Poka Yoke Assessment
- Six Sigma Process Analysis techniques
5. Converting Intent on Operational Reality
- Hire the right people
- Employee training
- Building ethics into work behavior
- Design and development processes
- Work planning and execution for products in production/delivery
- Post-sales support and client services
- Third-party issues
- Integrating a code of ethics into business planning
- Knowing what to do when there are no procedures to follow
6. Measuring and Improving Ethical Compliance
- A human performance feedback loop
- Survey tools
- Hotlines and whistleblowers
コメント